Yes, you can send a single pallet from Brisbane to the Sunshine Coast with All Freight Carrying without opening an account. You do not need a credit account, a minimum number of pallets or a regular freight contract. Tell us the pickup and delivery suburbs, the size and weight of the pallet and whether either end has a forklift, and we quote the job and collect it.
One pallet is one of the most common movements we handle. A supplier in a Brisbane warehouse has stock a Sunshine Coast business needs, or a one-off purchase is too big for a parcel service and too small to hire a truck. This page covers what to have ready, how the booking works, and what happens between pickup and delivery.
What to have ready before you book
Five pieces of information turn a vague enquiry into a firm quote:
- Pickup suburb and postcode, and whether it is a business or a home.
- Delivery suburb and postcode, and whether that is a business or a home.
- Dimensions of the pallet, measured including the pallet base: length and width at the widest points including any overhang, and height from the floor to the top of the load.
- Total weight, including the pallet base, wrap and strapping. A timber pallet weighs around 25 to 35 kg before anything goes on it.
- Forklift or no forklift, at each end. If there is no forklift, you need tailgate service.
Freight is measured on the greater of actual weight and cubic weight, so accurate figures get you an accurate quote and no surprises on the invoice. Our cubic weight calculator works both out for you, and what is cubic weight explains why a large, light pallet can be charged on its size.
Building a pallet that travels
A single pallet travels alongside other freight, is handled by forklift at both ends and is cross-docked once in the middle. Build it accordingly:
- Stack cartons square to the edges, heaviest at the bottom, and keep the top as flat as you can.
- Avoid overhang. Anything hanging over the edge is the first thing to be crushed, and it adds to the measured size.
- Shrink-wrap the load down to the pallet base, not just around the cartons, and strap heavy or unstable loads.
- Use a sound pallet. Broken boards and missing blocks collapse under a forklift.
- Label at least two sides with the receiver’s name, address, suburb, postcode and phone number, and remove old labels.
Our guides on packaging freight so it arrives undamaged and standard pallet sizes in Australia go through this in more detail. If the load is longer than the pallet or will not fit a standard footprint, say so when you book and we will allocate the right vehicle.
Booking without an account
Send us the details through our quote form or call 1300 882 117 during office hours and give them over the phone. We reply with a price and an estimated transit time the same business day, and we tell you if anything about the freight or either address needs checking before we collect. Once you accept the quote we book the pickup, raise the consignment and send you the label and the consignment number.
One-off senders pay for the job rather than on account, which is why no credit application is needed. If you end up sending pallets regularly, a credit account gives you set rates instead of a quote each time, 14-day invoice terms, portal logins, saved addresses and labels printed at your own site. Approval usually takes two to three business days, and nothing stops you sending a one-off pallet in the meantime.
Pickup anywhere in Brisbane
We collect across the Brisbane metropolitan area every business day: the northside industrial estates, the southside, the western corridor, the bayside and the port, plus Logan, Ipswich, Redlands, Pine Rivers and Redcliffe. All 405 Brisbane collection suburbs are listed as collection areas on our service areas page, so you can check the pickup address before you book.
Most single-pallet pickups are from a supplier’s warehouse rather than from the sender, which is fine. Give us the supplier’s trading name, address and a contact number, tell us when the pallet will be ready, and tell us the supplier’s receiving or dispatch hours. If the pallet is at a residential address, say so, because a home pickup usually needs a tailgate and a driver who can get the pallet onto the truck without a forklift.
Tailgate, when there is no forklift
A forklift at both ends is the simple case. When there is not one, a tailgate truck does the job: a hydraulic platform lowers the pallet to ground level, and the driver moves it clear with a pallet jack. For that to work we need firm, level ground at the unloading point and enough room to get the pallet off the platform. Gravel, steep driveways, kerbs and soft ground are the usual problems, so describe the site when you book. There is more detail on tailgate delivery explained, including what a driver can and cannot do on arrival.
What happens after pickup
- Collected in Brisbane on the day agreed, and scanned at pickup.
- North overnight on our own linehaul to our Yandina depot, rather than through a third party’s cross-dock.
- Sorted at Yandina early the next morning onto the local run that covers the delivery suburb.
- Delivered by one of our own drivers. Coastal centres, Nambour, Gympie and Caboolture are normally next business day. Hinterland, rural, island and Cooloola Coast areas are delivered on their set or confirmed service days.
- Proof of delivery, with a signature or photo carrying a GPS and time stamp.
Estimated transit times for every lane are on our transit times page. They are estimates in business days from pickup, not promised delivery times. If the pallet has to be somewhere by a particular day, tell us when you book and we will tell you honestly whether it can be done.
Things worth telling us up front
- Dangerous goods. Anything flammable, corrosive, pressurised, or holding or having held fuel, oil or chemicals must be declared and agreed in writing before booking. See what you must declare.
- Hire pallets. We do not operate a pallet exchange unless it is agreed in writing, so complete your own pallet transfer paperwork.
- Receiving hours and docks. Loading dock access, height limits and narrow driveways all change which vehicle we send.
- Fragile or awkward loads. Tell us rather than relying on a sticker.
If you send more than one pallet, nothing about the process changes: see our pallet freight page for multi-pallet consignments, part loads and full loads, and the step-by-step pallet guide for the long version.
Send your pallet
Get a quote with the two suburbs, the dimensions and the weight, or call 1300 882 117, Monday to Friday, 8:00am to 4:00pm. We are at 48 Central Park Drive, Yandina QLD 4561, and the email address is cs@allfreightcarrying.com.au.
Published by All Freight Carrying, Yandina, Sunshine Coast · 31 October 2026 · Last updated 31 October 2026
