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Freight guide · 6 min read

Direct transport or interstate freight forwarding: what is the difference?

One carrier’s own vehicle from door to door, or a hand-off to a national network for the long leg: what each means for tracking, claims and who you call.

Direct transport means one carrier’s own vehicle carries your freight from pickup to delivery, and interstate freight forwarding means the carrier that collects it hands it to a linehaul or national network for the long leg and to a delivery agent at the other end. All Freight Carrying runs the first and books the second: Brisbane, the Sunshine Coast and Gympie travel on our own vehicles through our own depot at Yandina, and interstate freight is collected by the same driver, consolidated at Yandina and booked onto established national carrier networks, with one pickup, one office and tracking through to delivery.

What is direct transport?

Direct transport is freight that stays on one carrier’s own network from the moment it is collected until it is delivered. On our core lanes that is exactly what happens: freight collected anywhere in Brisbane goes north on our own overnight linehaul to Yandina, is sorted early the next morning and goes out on a fixed run with a driver who did the same run yesterday. The Brisbane to Sunshine Coast and Sunshine Coast to Brisbane lanes, Gympie, Noosa, the hinterland and northern Moreton Bay all run this way: next business day in the daily areas and on set days elsewhere. No other company touches the freight, and the office at Yandina can see every scan and reach the driver on the run.

What is interstate freight forwarding?

Forwarding, or on-forwarding, is what happens when freight has to go further than any one regional carrier’s vehicles run. The collecting carrier picks it up, checks and consolidates it at its depot, and hands it to a linehaul or national network that carries it to the destination state, where a delivery agent in that city or region makes the final delivery. Three or more sets of hands can be involved, and the word covers everything from a regional carrier booking freight onto a national line to a broker who owns no vehicles at all. It is domestic road freight, not the international freight forwarding or customs work the same word describes at a port or airport, which we do not do.

Where does All Freight Carrying sit?

We are a carrier with our own depot and fleet on the Sunshine Coast, and we also book interstate freight onto established national carrier networks from Yandina. Our own driver collects the national freight from your business in the same pickup as your local and Brisbane freight. It is checked, measured and consolidated at the Yandina depot and leaves the Coast on the national network for its destination state, with one consignment number from pickup through to proof of delivery. If you want to know where it is, you ring the Sunshine Coast office that booked it and saw it leave. The national freight page covers destinations, and the transit times page gives estimates to every state. The arrangement runs the other way too: national carriers hand us their Sunshine Coast, Noosa and Gympie deliveries, because we are their local pickup and delivery agent.

What does it mean for you as the customer?

  • Who to call. One office and one phone number for local, Brisbane and interstate freight alike, not a national call centre.
  • One consignment note. The freight is booked once, with one number, and tracked from pickup to delivery whether it is going to Nambour or to Perth.
  • Who handles a claim. You deal with us. Our Conditions of Carriage apply to every consignment we book, including the interstate leg, and set out how a claim is made and the time limits that apply. If freight arrives damaged, note it on the proof of delivery before the driver leaves, photograph it, keep the packaging and tell us in writing; our guide to damaged freight walks through the steps. Carrier liability is limited under those conditions, so hold your own transit insurance for the value of the goods.
  • Transit times. On our own lanes, next business day. Interstate, the estimate depends on the route and is confirmed with every quote; capital cities are quickest and regional and remote areas take longer.

When is direct transport the better choice?

Direct is better whenever the freight is urgent, fragile or time-definite and the journey is within South East Queensland, because every hand-off adds a sort, a wait and a chance of damage. Between Brisbane, the Sunshine Coast, Gympie and Moreton Bay our scheduled network is already direct, and when even that is too slow we send a dedicated vehicle straight from pickup to delivery, dispatched as soon as a suitable vehicle is available. Fragile, matched or irreplaceable items that must not be transhipped belong on a direct run, as does anything the receiver needs on a particular day.

When is forwarding the only option?

Interstate, a hand-off to a national network is simply how freight moves. A regional carrier does not run its own vehicles from the Sunshine Coast to every capital city and regional centre, and a dedicated vehicle to Melbourne or Perth is rarely justified for a pallet. What you can choose is who books it, who checks and consolidates it before it leaves, and who you ring if something goes wrong. Booking through a local carrier with its own depot keeps the first leg, the measuring and the paperwork in local hands.

What should you ask any freight company?

  • Is the vehicle yours? For a Brisbane to Sunshine Coast job the answer should be yes, with a depot on the Coast. If it is not, you are paying a margin to someone who will hand the freight to someone else.
  • Who delivers at the other end? For interstate freight a straight answer is a good sign; a company that does not know has not booked it yet.
  • Can I track it end to end? One consignment number that shows every scan from pickup to proof of delivery, not one number for the first leg and a different one for the second.
  • Who do I call if it goes wrong? A local office that can see the scans and speak to the driver, or a national queue.
  • How do I make a claim? Ask for the conditions of carriage before you book, not after the damage.

Our guides to freight companies versus brokers and the four types of Sunshine Coast freight company go further.

How do I book direct or interstate freight?

Tell us the pickup suburb, the destination and what you are sending, and the office replies with a price and a transit estimate for your route. Request a quote online or call 1300 882 117, 8:00am to 4:00pm, Monday to Friday.

Published by All Freight Carrying, Yandina, Sunshine Coast · 5 November 2026 · Last updated 5 November 2026

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Questions

Frequently asked questions

Is All Freight Carrying a freight forwarder?

All Freight Carrying is a Sunshine Coast carrier with its own depot, fleet and drivers, and for interstate freight it does what a customer wants from a forwarder: our driver collects, Yandina checks and consolidates, and our office books the consignment onto established national carrier networks and stays your point of contact through to delivery. We do not do international freight forwarding or customs work.

Does my interstate freight travel on an All Freight Carrying truck the whole way?

No. Our driver collects it and it is consolidated at Yandina, then it leaves the Coast on a national network for the long leg and is delivered by that network at the other end. Brisbane, Sunshine Coast and Gympie freight stays on our own vehicles.

Will I get one tracking number for interstate freight?

Yes. Every national consignment has one number from pickup through to proof of delivery, and the office at Yandina can follow it for you.

Who do I contact if interstate freight arrives damaged?

Contact All Freight Carrying, not the network that delivered it. Note the damage on the proof of delivery, photograph it, keep the packaging and tell us in writing within the claims period set out in our Conditions of Carriage.

Is direct transport faster than forwarding?

Between Brisbane, the Sunshine Coast and Gympie, yes: freight runs next business day on our own vehicles with no hand-offs. Interstate, transit depends on the route and is estimated with every quote.

Can I send local and interstate freight in the same pickup?

Yes. One pickup takes everything: Sunshine Coast deliveries go out on our own runs, Brisbane freight goes on our overnight linehaul and interstate freight leaves on the national network.

Get a price on your freight

Tell us where it is going and what it is. We reply with a price and transit time the same business day.