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Freight questions answered
Quick answers to the questions Sunshine Coast businesses ask All Freight Carrying most. Each answer links to the page with the full detail.
Questions
Areas
What areas do you deliver to?
We deliver to 268 suburbs across the Sunshine Coast and Noosa, Gympie and the Cooloola region, and northern Moreton Bay including Caboolture and Bribie Island. Check every suburb and postcode.
Do you collect in Brisbane?
Yes, across the Brisbane metropolitan area, for overnight delivery to the Coast, Noosa and Gympie. Brisbane to Sunshine Coast freight.
Do you deliver to Hervey Bay, Bundaberg or Toowoomba?
Yes, through established national carrier networks, booked and tracked by us from Yandina. Toowoomba is next business day from pickup; Hervey Bay and Bundaberg are about 2 to 3 business days. Our own vehicles cover the Sunshine Coast, Noosa, Gympie, Moreton Bay and Brisbane. Check any suburb.
Do you deliver to Brisbane Airport and the Pinkenba freight precinct?
Yes. The northside industrial and airport precinct, including Pinkenba, Eagle Farm and Hendra, is on our Brisbane run every business day for collections and deliveries. Sunshine Coast to Brisbane freight.
Do you deliver to Rainbow Beach and Tin Can Bay?
Yes, along with Cooloola Cove, through our regional network, and across the hinterland to Maleny, Montville, Kenilworth and Imbil on scheduled runs. Freight to Rainbow Beach, Tin Can Bay and the hinterland.
Do you deliver to residential addresses?
Yes. Homes are a normal part of every run, with photo proof of delivery and tailgate trucks where there is no forklift. Business and residential delivery.
Questions
Booking
How do I book?
Call 1300 882 117 during office hours or request a quote online at any time, and we reply with a price and a transit time the same business day. Get a quote.
Do I need an account?
No. One-off jobs are welcome. Regular senders can open a credit account for set rates, monthly invoicing and direct booking. Open a credit account.
When should I book a pickup?
The day before is ideal, so the run can be planned around it. How to book a freight pickup.
Do you do urgent freight?
Yes. We send a dedicated vehicle straight from pickup to delivery, dispatched as soon as a suitable vehicle is available. Urgent and hot shot freight.
Questions
Pallets and freight types
Can you send one pallet?
Yes, with no account needed. A single pallet is an everyday job for us. Send one pallet, Brisbane to the Sunshine Coast.
What can you not carry?
Undeclared dangerous goods, and anything we are not told the truth about. Some dangerous goods we can carry once they are properly declared and documented. Dangerous goods: what you must declare.
What is cubic weight?
The weight your freight is charged at when it takes up more space than it weighs. Work yours out.
Do you carry oversize or long items?
Yes, on the right vehicle: long lengths, awkward shapes and large single items. Oversize and large parcel delivery.
Do you do pallet backloads from the Sunshine Coast to Brisbane?
Yes. Our trucks run Brisbane to the Coast overnight and back again every business day, so pallets going south travel on the return leg. Sunshine Coast to Brisbane freight.
Do you carry refrigerated or cold chain freight?
Not as a standard service. Our vehicles are not refrigerated, so temperature-controlled goods and perishables are carried only if agreed in writing before booking. Call 1300 882 117 to ask about a specific consignment.
Questions
Delivery
How long does Brisbane to the Sunshine Coast take?
Freight collected in Brisbane travels overnight to Yandina and is normally delivered the next business day across our daily areas. Check transit times.
Do you have tailgate trucks?
Yes, for receivers with no forklift and no loading dock. Tell us when you book. What tailgate delivery is.
Do you deliver to retail distribution centres?
Yes. We cross-dock, sort, palletise, book the delivery slot and deliver. Retail and DC deliveries.
Do you store freight?
Yes, at our Yandina depot, from a few pallets to ongoing storage with pick and pack. Warehousing and 3PL.
Do you offer same-day delivery?
Not as a scheduled service. Our runs are next business day. Freight that has to move today goes as a hot shot, a dedicated vehicle quoted per job. Urgent and hot shot freight.
Do you deliver on Saturdays?
Our scheduled runs are Monday to Friday, and the office is open 8:00am to 4:00pm, Monday to Friday. Closed weekends and public holidays. A Saturday hot shot can sometimes be arranged if you call during the week; ask the office.
Questions
Tracking and proof
How do I track my freight?
Enter your consignment number in our tracking portal and you will see every scan from pickup to delivery. Track your freight.
What proof of delivery do I get?
A GPS-stamped photo or signature on every delivery, available on request. How our tracking works.
What does “futile” mean?
A delivery we attempted but could not complete. The freight returns to the depot and we contact you about it. Why it happens and how to avoid it.
Questions
Cost (what affects it)
How much does it cost to send a pallet from Brisbane to the Sunshine Coast?
It depends on the pallet weight and dimensions, the delivery suburb and its run frequency, whether the receiver needs a tailgate, and whether the address is residential. We quote every pallet individually, normally the same business day. What decides the cost of a pallet from Brisbane.
What is the cheapest way to send a pallet?
Usually a space on a scheduled overnight run rather than a dedicated vehicle, booked with accurate weight and dimensions, to a business address with a forklift, on a regular sending pattern. Why the cheapest quote can cost more.
How much do couriers charge per kilogram?
Freight is charged on chargeable weight, which is the greater of the actual weight and the cubic weight, so a light but bulky carton is charged on its volume. What cubic weight is · cubic weight calculator.
Questions
Accounts and payment
How do I open a credit account?
Complete the online application and we will come back to you. Open a credit account.
What is a fuel levy?
A separate charge that moves with diesel prices, so base rates do not have to be rewritten every time fuel moves. What a fuel levy is.
Is my freight insured?
We carry goods-in-transit and fleet insurance and public liability cover, and certificates of currency are available on request. Safety, compliance and insurance.
Questions
Company
Are you a freight company or a broker?
A freight company. We carry your freight on our own trucks, with our own drivers, through our own depot. The difference between a local freight company and a broker.
Who is All Freight Carrying?
How long has All Freight Carrying been operating?
20+ years on the Sunshine Coast, from the same Yandina depot. See the fleet.
Which freight companies operate on the Sunshine Coast?
Carriers with a depot on the Coast, Brisbane-based carriers running daily trips north, national courier networks and brokers. All Freight Carrying is a Coast-based carrier with its own depot at Yandina, its own fleet and its own drivers. How the four types compare.
Do couriers deliver on weekends?
Our runs go out every business day, Monday to Friday. The office is closed weekends and public holidays.
Why is my parcel being delivered by All Freight Carrying?
Because we are the local pickup and delivery agent for national carriers across the Sunshine Coast, Noosa and Gympie, so a parcel sent with a national carrier to an address in our area may be delivered by our driver. What that means and how to track it.
Who is Parcel Link?
Parcel Link Pty Ltd is the parcel network run by the same family from the same Yandina depot: the vans, the fixed daily runs and the parcel carousel. All Freight Carrying runs the trucks, pallets and linehaul. About Parcel Link.
What are your hours?
The office at Yandina is open 8:00am to 4:00pm, Monday to Friday and is closed weekends and public holidays. Call 1300 882 117 or email cs@allfreightcarrying.com.au in those hours, or request a quote online at any time.
Question not answered here?
Call 1300 882 117 during office hours and ask. Someone at Yandina will answer.



