To book a freight pickup on the Sunshine Coast, call All Freight Carrying on 1300 882 117 or request it online, then give us the pickup and delivery addresses, what you are sending, its size and weight, and whether either end needs a tailgate. That is the whole booking. Everything below is detail that makes it go smoothly the first time.
It works the same way whether you are a business on the Coast sending a pallet to Brisbane, a Gympie supplier sending cartons to a customer in Noosa, or a household sending one awkward item. You do not need an account to book a pickup.
The three steps
- Ask for a quote. Use our quote form or ring 1300 882 117 during office hours. We reply with a price and an estimated transit time the same business day, and we flag anything about the freight or the addresses that needs checking first.
- Confirm the booking. Accept the quote and tell us the day the freight will be ready. We raise the consignment and send you the consignment number and labels.
- Have it ready and labelled. Label each item, put the freight where the driver can reach it, and make sure somebody at the pickup point knows it is going.
The details we need
Have these to hand and the booking takes one call:
- Pickup address, including the suburb, postcode and a contact name and mobile number on site.
- Delivery address, including the suburb, postcode, receiver’s name and a phone number for the receiver.
- Whether each address is a business or a home. Homes and businesses are handled differently, as our guide on business versus residential delivery explains.
- What you are sending: satchels, cartons, pallets, skids, crates, long lengths or an oversize item.
- How many items, and the length, width, height and weight of each. Measure pallets including the pallet base.
- Forklift or tailgate, at each end. If there is no forklift, ask for a tailgate and we will send a suitable vehicle.
- Receiving hours and access notes: dock details, height limits, narrow driveways, gate codes, where to leave a parcel.
- Anything hazardous. Dangerous goods must be declared and agreed in writing before booking. See what you must declare.
Freight is measured on the greater of actual weight and cubic weight, so measure rather than estimate. Our cubic weight calculator does the arithmetic. Under-declared freight is re-measured and re-charged, which is the most common reason an invoice does not match a quote.
When to book
Book the day before where you can. A pickup that is on the run plan before the vehicle leaves the depot is collected on its normal pass through your area, which is the smoothest way for it to happen. Bookings made during the day are added to a run where a vehicle can still reach the address.
We do not publish fixed booking deadlines, because the honest answer depends on where you are and which run covers it. Ring us with the address and the day it is ready and we will tell you plainly what we can do. If the freight has to be somewhere by a particular day, say so at the booking rather than afterwards.
Freight going out of the region leaves Yandina on the overnight linehaul to Brisbane or into our national network, so an afternoon pickup on the Coast is usually in Brisbane the next business day. Estimated transit times for every lane are on our transit times page, in business days from pickup.
Labels and paperwork
- Label every item, not just one of a set. Each carton, pallet and length needs its own label.
- Show the piece count, for example “1 of 3”, so a short delivery is obvious straight away.
- Put the label where it can be seen, on the side rather than the top, and on at least two sides of a pallet.
- Remove old labels, or cover them completely. Freight sent to a previous receiver’s address is almost always an old label left on a reused carton.
- Keep the consignment note with the freight if we have asked for one, along with any delivery docket the receiver needs.
- Account customers print consignment labels at their own site straight from the portal, with saved addresses, which removes this step entirely.
Our packaging guide covers how to get the freight itself ready, which matters as much as the label.
What happens after you book
One of our own drivers collects the freight on a set run, scans it at pickup and brings it back to our Yandina depot. There it is cross-docked onto the right outbound run or onto the Brisbane linehaul that night. Local freight goes out the next morning on the run that covers the delivery suburb; Brisbane and interstate freight goes south overnight.
Every movement is scanned, and every delivery finishes with a signature or a photo carrying a GPS and time stamp, so you can see when it arrived and prove it. Our tracking and technology page shows what the tracking and proof of delivery look like. If a delivery cannot be made, we hold the freight at the depot, record why, and contact the sender rather than leaving it to be chased.
Standing pickups for regular senders
If you send most days, a standing pickup is simpler than booking each time. We put your address on a run, a driver calls in at the same point in the day, and your outbound freight goes back to the depot that afternoon for the Brisbane linehaul or the national network. The same driver who delivers your inbound stock takes the outbound away on the same visit.
Standing pickups sit on a credit account, which gives you set rates instead of a quote each time, 14-day invoice terms, portal logins, saved addresses and labels printed at your site. Approval usually takes two to three business days. Until then, book job by job as above.
Where we collect
We collect every business day across the Sunshine Coast, Noosa, Nambour, the hinterland, Gympie and northern Moreton Bay, and across the Brisbane metropolitan area. Hinterland, rural, island and Cooloola Coast areas are serviced on set or confirmed days, which we tell you when you book. Every suburb and how often we run there is listed on our service areas page, and what we carry is set out under parcel delivery and pallets and full loads.
Book a pickup
Get a quote and tell us when the freight is ready, or call 1300 882 117, Monday to Friday, 8:00am to 4:00pm. We are at 48 Central Park Drive, Yandina QLD 4561, and the email address is cs@allfreightcarrying.com.au.
Published by All Freight Carrying, Yandina, Sunshine Coast · 31 October 2026 · Last updated 31 October 2026
