The problem
The wholesaler is in the business of building supplies, not transport, but it was running two company trucks and employing its own drivers to deliver them. The problems were the ones every small fleet owner knows. Drivers not turning up, or leaving, with no one to replace them on the day. Trucks needing servicing, repairs and compliance work on a schedule and at a cost the business had not planned for. A truck off the road meant a day’s deliveries off the road.
Recruiting, inducting and managing drivers was taking the owner’s time, and the payroll, insurance and on-costs of employing them were growing. The business’s accountant looked at it and said the obvious thing: outsource the transport and get on with what you do best.
What we do
A permanent truck and driver
Working to the wholesaler’s schedule as if they were its own. The vehicle is a rigid curtainsider with a tailgate for pallets of building supplies into hardware stores and onto building sites. The driver is the same person each day, knows the stores’ receiving staff and the site foremen, and runs the wholesaler’s delivery order, not ours. The truck is ours to own, service, insure, register and keep compliant, so the maintenance schedule and its cost are our problem, not the customer’s.
Cover for the truck and the driver
The two things that broke the old arrangement are the two things the hire fixes. If the truck is due for service or needs a repair, the driver is in another truck from our fleet that morning and the run goes out. If the driver is sick or on leave, another of our drivers takes the run, and because the same relief drivers cover the same customers, the wholesaler knows them too.
Records and overflow
Every delivery is scanned in TransVirtual with a GPS-stamped photo or signature, so the wholesaler has proof of delivery to every store and site without running a system of its own. When there is more than one truck’s work in a day, overflow goes on an hourly hire vehicle on the same terms, and the wholesaler’s Brisbane and interstate freight travels on our network from the same pickup.
The result
- No company trucks to own, service or replace.
- No drivers to recruit, induct, roster or replace.
- A delivery goes out every business day regardless of a breakdown, a service or a sick day.
- The owner’s time back on sales and customers rather than on transport.
In the customer’s words
“We should have done this from the beginning; it just makes sense to outsource the transport component. Now we have the same drivers and trucks every day, and when one of the guys is on leave, All Freight send another driver that we have got to know. The best part: less HR worry and payroll on-costs.”
Who this suits
Sunshine Coast, Gympie and Moreton Bay wholesalers, suppliers and manufacturers running one or two of their own trucks who would rather not be in the transport business: anyone with a daily delivery run, a vehicle that costs more than it should and the job of finding a driver when one leaves. See truck and driver hire, our fleet, safety and compliance, Caloundra and Kawana deliveries, or request a quote.